Kiwiesthetics is your go-to destination for premium lash artistry and esthetic services. Conveniently located in Utica, NY, our services include lash extensions, brow shaping, body and facial treatments designed to enhance your natural beauty and boost your confidence. Whether you're looking for a bold new look or a refreshing self-care session, Kiwiesthetics is here to provide a personalized and relaxing experience.
WELCOME
KIWIESTHETICS PRIVACY POLICY
Effective Date: August 21, 2026
KiwiEsthetics (“KiwiEsthetics,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information may be collected, used, stored, shared, and deleted when you use the KiwiEsthetics mobile application, website, and related services.
By using the KiwiEsthetics app or services, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE MAY COLLECT
Depending on how you use the KiwiEsthetics app, we may collect information you voluntarily provide or information necessary to operate the app and our services.
This may include:
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Name
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Email address
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Phone number
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Account login information
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Appointment and booking information
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Service preferences
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Messages or communications you send to us
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Information you provide through forms or customer support requests
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Device and app information, such as device type, operating system, IP address, app version, crash information, or diagnostic information
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Payment-related information when applicable
KiwiEsthetics does not intentionally collect more personal information than is reasonably necessary to provide our services.
2. HOW WE USE YOUR INFORMATION
We may use your information to:
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Create and manage user accounts
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Schedule and manage appointments
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Provide beauty and esthetic services
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Communicate with you regarding appointments, services, updates, or customer support
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Improve the performance, functionality, and security of the app
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Respond to inquiries and requests
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Prevent fraud, abuse, or unauthorized activity
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Comply with applicable legal obligations
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Send promotional or marketing communications where permitted by law or with appropriate consent
3. PAYMENTS
If payment processing is available through the KiwiEsthetics app or website, payment information may be processed by a third-party payment provider.
KiwiEsthetics does not intentionally store complete payment card numbers unless specifically required and securely handled through an authorized payment processing service.
Third-party payment providers may collect and process information according to their own privacy policies.
4. HOW WE SHARE INFORMATION
KiwiEsthetics does not sell your personal information.
We may share information only when necessary to operate our services, including with:
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Service providers that help us operate the app or website
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Appointment, booking, communication, hosting, analytics, or payment providers
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Professional advisors when legally necessary
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Government authorities or law enforcement when required by law
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A successor organization in connection with a merger, acquisition, or transfer of business assets, where permitted by law
Third parties receiving information are expected to use it only for legitimate and authorized purposes related to providing services.
5. DATA SECURITY
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Where applicable, information may be protected through measures such as secure systems, restricted access, authentication controls, and encryption in transit.
However, no method of electronic transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
6. DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
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Provide requested services
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Maintain appointment and account records
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Resolve disputes
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Enforce agreements
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Meet legal, tax, accounting, or regulatory obligations
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Protect the security and integrity of our services
When information is no longer reasonably necessary, it will be deleted, anonymized, or securely retained only as required by applicable law.
7. YOUR PRIVACY CHOICES
Depending on applicable law and the services you use, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your account and associated personal information
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Opt out of certain marketing communications
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Contact us with questions regarding how your information is handled
To exercise a privacy-related request, contact us using the information provided below.
8. ACCOUNT DELETION
If the KiwiEsthetics app allows users to create an account, users may request deletion of their account and associated personal information.
To request account deletion, please submit a request through the account deletion option available in the app or website, if provided, or contact us at:
Email: ksrobinson04291982@gmail.com
Phone: 315-294-4972
Upon receiving a verified deletion request, KiwiEsthetics will delete the user’s account and associated personal information, except information that must be retained for legal, regulatory, tax, fraud prevention, security, dispute resolution, or other lawful purposes.
Information retained for these purposes will not be kept longer than necessary.
9. THIRD-PARTY SERVICES
The KiwiEsthetics app or website may use third-party services, software development kits (SDKs), payment processors, analytics providers, communication services, booking platforms, or other service providers.
These third parties may collect or process information as necessary to provide their services. KiwiEsthetics is responsible for ensuring that the data practices associated with integrated services are consistent with applicable requirements.
Users should review the privacy policies of applicable third-party services when appropriate.
10. CHILDREN’S PRIVACY
KiwiEsthetics is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to KiwiEsthetics without appropriate authorization, please contact us so we can review the situation and take appropriate action.
11. YOUR CONSENT AND PERMISSIONS
The app may request access to certain device features or information only when necessary to provide a specific feature or service.
Where required, KiwiEsthetics will request appropriate permission or consent before accessing personal or sensitive information.
You may be able to control certain permissions through your device settings. Disabling a permission may affect the availability of certain app features.
12. MARKETING COMMUNICATIONS
If you provide consent to receive promotional communications, you may receive information about services, promotions, offers, or updates from KiwiEsthetics.
You may opt out of promotional emails or communications by following the unsubscribe instructions provided or by contacting us directly. You may still receive important non-promotional communications related to appointments, transactions, accounts, or services.
13. CHANGES TO THIS PRIVACY POLICY
KiwiEsthetics may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When changes are made, the updated version will be posted through the KiwiEsthetics website or app with a revised effective date.
We encourage users to review this Privacy Policy periodically.
14. CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
KiwiEsthetics
Email: ksrobinson04291982@gmail.com
Phone: 315-294-4972
Website: KiwiEsthetics / Kiwi Lashes Online
15. GOOGLE PLAY PRIVACY INFORMATION
This Privacy Policy is intended to support transparency regarding the KiwiEsthetics mobile application and related services.