Privacy PolicyKiwiEstheticsOwned and Operated by KiwiLashes LLCEffective Date: July 18, 2026Last Updated: July 18, 20261. IntroductionWelcome to KiwiEsthetics, a brand owned and operated by KiwiLashes LLC (“KiwiEsthetics,” “we,” “our,” or “us”).This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the KiwiEsthetics website, mobile application, and services.By using our website or mobile application, you agree to the practices described in this Privacy Policy. 2. Information We CollectWe may collect the following information when you use our services:Personal Information

Full name

Email address

Phone number

Billing information

Appointment history

Purchase history

Gift card purchases and balances

Loyalty or promotional preferences (if applicable)

Account InformationWhen you create an account, we collect:

Email address

Password (stored securely through our service providers)

Communication preferences

Appointment InformationWhen booking services, we may collect:

Appointment dates and times

Selected services

Service history

Client intake forms

Consent forms

Relevant health information that you voluntarily provide as part of treatment intake

Location InformationWith your permission, the KiwiEsthetics app may access your device’s location to improve your experience, such as providing location-relevant services or supporting booking functionality.You may disable location access at any time in your device settings.Device InformationWe may collect:

Device type

Operating system

App version

IP address

Diagnostic information

Crash reports

 3. How We Use Your InformationWe use your information to:

Create and manage your account

Schedule appointments

Process payments

Deliver purchased products and gift cards

Send appointment confirmations and reminders

Respond to messages and customer support requests

Send promotional emails if you choose to subscribe

Send push notifications you have enabled

Improve our website, app, and services

Maintain business records and comply with legal obligations

 4. PaymentsPayments are securely processed through trusted third-party payment providers, including:

Wix Payments

PayPal

Square

KiwiEsthetics does not store complete payment card information on its own systems. 5. Third-Party ServicesTo provide our services, we use trusted providers including:

Wix

Wix Bookings

Wix Payments

PayPal

Square

These providers may process information on our behalf in accordance with their own privacy practices. 6. CommunicationsWith your consent, we may send:

Appointment reminders

Appointment confirmations

Promotional emails

Special offers

Important account updates

Service notifications

SMS appointment reminders

You may unsubscribe from promotional emails at any time using the unsubscribe link in those emails. Transactional messages, such as appointment confirmations and reminders, may still be sent when necessary to provide the services you request. 7. Client MessagingThe KiwiEsthetics app allows clients to communicate directly with KiwiEsthetics regarding appointments, services, and customer support.The messaging feature is intended solely for communications between clients and KiwiEsthetics. It is not monitored continuously and should not be used for emergencies or urgent medical concerns. 8. Online StoreOur app may allow you to purchase:

Professional skincare products

Waxing aftercare products

Gift cards

Product availability, pricing, and promotions may change without notice. 9. Data SecurityWe use reasonable administrative, technical, and organizational safeguards to help protect your personal information. While no method of electronic storage or internet transmission can be guaranteed to be completely secure, we work with trusted service providers and take appropriate measures to protect your information. 10. Account DeletionYou may request deletion of your account by:

Contacting us at KaiaKiwi@kiwilashes.org

Using any account deletion feature made available within the app, if applicable

Certain information may be retained where required by law, such as records needed for tax, accounting, fraud prevention, or legal compliance. 11. Children’s PrivacyThe KiwiEsthetics app is not intended for children under the age of 13.We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take reasonable steps to delete it. 12. Your Privacy RightsDepending on where you live and applicable law, you may have rights to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of eligible personal information

Withdraw consent for certain communications

Ask questions about how your information is used

To exercise these rights, contact us using the information below. 13. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.The updated version will be posted within the app and on our website with a revised “Last Updated” date. 14. Contact UsKiwiLashes LLCDoing Business As: KiwiEsthetics📧 Email: KaiaKiwi@kiwilashes.org📞 Phone: (315) 294-4972🌐 Website: www.kiwilashes.online📍 Utica, New York, United States